orphan ie window

[hommer]

hi all,

I have noticed that  I had been getting this extra ie window whenever I run Cognos report studio or a report.

I suspect this started since I upgraded my ie to ie8 awhile back.

Even after I closed all ie tabs, this blank window remains open and shows as "cognos 8 - Windows Internet Explorer" on my Taskbar.

We have Cognos 8.3, and I installed ie8 with all default options.

Thanks!

[tupac_rd]

I think I started seeing that behavior starting 8.3 Cognos, we are still on IE 7.

[hommer]

I think I started seeing that behavior starting 8.3 Cognos, we are still on IE 7.

OK, now I know at least this is not just me, but you sound like this is Cognos related, instead of IE compatible issue.

Since Cognos primary runs on IE (last time I checked, Firefox was not supported), this little nuisance could be a big thing. 

[tupac_rd]

FF is supported for Cognos viewer in 8.3, but from 8.4.1 not sure if its from FP2, FF also supports Report Studio

[peritas-chris]

I've seen this at almost every customer I've visited in the last 2 years or so... annoying for sure!  Even happens with Express.

[hommer]

Then, does anybody know where to submit a request for them to look into it?

I couldn't imagine this is something that is hard to detect and correct.

It is a minor issue, but if it happens every time and affects many then it is a big deal.