Unable to access service at URL:

[sys2674]

Hi all
I have problem instal in cognos8.ihave succefully iinstal cognos8 biserver and cognos 8 modeling. when i create project in frame work manager .but this error comming.

Unable to access service at URL:
http://localhost:8080/cognos8/cgi-bin/cognos.cgi?b_action=xts.run&m=portal/close.xts
Please check that your gateway URI information is configured correctly and that the service is available. For further information please contact your service administrator.please give me the soulution this higly appriciated

Thanks
sys2674

[sys2674]

Its urgent  can any one help

[MFGF]

Hi,

The port number 8080 looks a bit suspect to me.  Is this the port number that your web server is configured to run on, or should it be port 80?

MF.

[hemudwh]

Hi

To prevent this error it is necessary to determine which IP the Web Server was set to use, and use that in Cognos Configuration instead of localhost.



To find the IP that the Web Server is set to use Internet Information Services (IIS):

Open IIS.
Right-click Default Web Site and select Properties.
Check the IP address specified on the Web Site tab.
In Cognos Configuration, select Environment and enter this IP address into each URI that is displayed in the right-hand panel.

[devpriyo.bhattacharya]

Hi,

Just make sure that the IIS web directory name should be same as the name in your Gateway URI.

The Gateway URI in your case is the following > http://localhost:8080/cognos8/cgi-bin/cognos.cgi

1) The IIS web directory name should be cognos8. First check this. (This solution has worked for me)
2) Check the port number. Is it 8080 or just 80.


Regards
Dev