Thanks for restarting the tutorials. As a suggestion, you might want to include a list of available tutorials on your ticket request page. Additionally, you might want to provide a privacy statement that states you will not sell, convey, or provide the e-mail addresses given to you to a third party (esp COGNOS headhunters). My corporate IPaddress/e-mail where I view this forum from has some strict limitations and filters on the e-mail that gets through, so if you do not hear back from me, it might be that the ticket you sent got filtered out (or I could not get it from Outlook to the browser).
Don