Author Topic: DPR-ERR-2109 The dispatcher cannot service the request at this time.  (Read 8567 times)

Offline HalfBloodPrince

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am getting this error when i go to cognos was working fine upto yetday

DPR-ERR-2109 The dispatcher cannot service the request at this time. The dispatcher is still initializing. Contact your administrator if this problem persists. 
   Please try again or contact your administrator.

Plz suggest somthing.
when i restart sevices following is shown in Deatails

12:47:40, 'ContentManager', 'getActiveContentManager', 'Failure'.
DPR-CMI-4006 Unable to determine the active Content Manager. Will retry periodically.
12:47:39, '', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
CM-CFG-5084 An error occurred while reading the startup configuration file.
12:47:40, 'com.cognos.pogo.contentmanager.coordinator.ActiveCMControl', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
DPR-DPR-1004 Expecting a BI Bus XML response but got: <html><head><title>Apache Tomcat/6.0-snapshot - Error report</title><style><!--H1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}A {color : black;} {color : black;}HR {color : #525D76;}--></style> </head><body><h1>HTTP Status 500 - </h1><HR size="1" noshade="noshade"><p>type Exception report</p><p>message </p><p>description The server encountered an internal error () that prevented it from fulfilling this request.</p><p>exception
javax.servlet.ServletException: Content Manager has not been started. javax.servlet.http.HttpServlet.service( javax.servlet.http.HttpServlet.service( com.cognos.pogo.isolation.ServletWrapper.service( 
</p><p>note The full stack trace of the root cause is available in the Apache Tomcat/6.0-snapshot logs.</p><HR size="1" noshade="noshade"><h3>Apache Tomcat/6.0-snapshot</h3></body></html>
« Last Edit: 02 Jul 2012 02:19:28 am by HalfBloodPrince »

Offline bi4u2

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Have you found a solution to your problem. Usually when I received this error message it resolves itself when I restart the services via Cognos Configuration. Is it possible to go back to the defaults on some config settings and start from there?