Author Topic: Dashboards - An error occurred while reading the metadata [Closed]  (Read 630 times)

Offline cognosjon

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Hi, long time since my last post on here...

I've been having a play with the new Cognos Analytics and more specifically the dashboard element.
I've been loving it :-* up until today when I've begun to encounter the following error message every time i try to open an existing dash or try to create a new one.

'An error occurred while reading the metadata' ( I've also attached a copy of the error code just for nostalgia)

Now this is occurring against both files that i've uploaded (small xls files) and against data servers, then modules that I have configured and have output against up to yesterday.

I've tried refreshing connections, restarting servers, recreating data servers, recreating modules, reloading files but it makes no difference.
Anyone got any other suggestions? I'm at a loss and have considered re-applying the last product update over the top again in case any files have become corrupt.

Thanks for reading and any suggestions you may have.
« Last Edit: 30 Jun 2016 09:35:20 am by cognosjon »

Offline cognosjon

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Re: Dashboards - An error occurred while reading the metadata
« Reply #1 on: 30 Jun 2016 09:34:52 am »
Decided to re-apply the latest release over the top and the issue has disappeared. I can only assume that some internal file became corrupt?

Would be nice to know the actual cause and method to fix without doing this, but it will do for now.

Cheers

 


       
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