Author Topic: Cognos Analytics Upgrade  (Read 1375 times)

Offline sunosoft

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Cognos Analytics Upgrade
« on: 06 Sep 2016 02:08:37 am »
ok guys. Now its my turn to upgrade from Cognos 10.2 to CA. :) I am excited.

I am going through documents and analysing the stuff. Meanwhile would like to hear from you people if you have successfully upgraded from Cognos 10.2 to CA and everything looks fine ? Are users happy ? Are users able to use existing reports as they were using in Cognos 10.2 ?

Also would like to hear some advise from you before proceeding.

Its straight forward upgrade for me, no change in authentication source so no need to worry about my folders.

I was having doubts on upgrade of transformer and existing cube data sources ? How should I go here ?

Thanks
SK

Offline sergiord2016

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Re: Cognos Analytics Upgrade
« Reply #1 on: 11 Apr 2018 09:05:58 am »
Hello , i would like to receive the same information.

Is it worthable?

Offline Reinhard

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Re: Cognos Analytics Upgrade
« Reply #2 on: 12 Apr 2018 06:17:17 am »
Yes, all our customers do the upgrade. Problems are Metric Studio users but otherwise all standard functionality works now as it should. With now I mean Release 7 or higher.

New users are very pleased. Existing ones need some training.

Major challenge was to tell users and customers how thinks work now but in the end there were no serious problems but we always do a test installation, create a plan, include the customer in the discussion because one of my customers upgraded without my support and had to go back to Cognos 10 twice.

Btw, IBM does no longer fix C10 issues so one has to switch anyways at some point.

Offline Lynn

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Re: Cognos Analytics Upgrade
« Reply #3 on: 12 Apr 2018 07:00:07 am »
i agree that the upgrade is well worth it. The interface is streamlined and modern plus there is significant new and enhanced functionality.

One thing to consider is whether your existing packages are CQM or DQM (compatible query mode or dynamic query mode). Some new functionality in 11 is only possible with DQM packages (e.g, using more than one package in a report, data discovery dashboards using packages).

For new customers we implement only DQM packages.

For existing Cognos 10 customers running CQM packages we publish new DQM versions of the packages and keep the old CQM packages until report migration is complete. Report migration entails re-pointing existing reports from an old CQM package to the corresponding new DQM package and ensuring that output is as expected and nothing is broken. Because DQM employs a different query engine we feel this approach reduces risk of migration. The additional benefit is that users can control release of new DQM reports rather than a "big bang" approach where they might have to scramble to address issues.

Offline dougp

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Re: Cognos Analytics Upgrade
« Reply #4 on: 12 Apr 2018 11:13:43 am »
I recommend against.  But if the end-of-support date for C10 is still this month, I guess you have no choice.

In 11.0.10, IBM corrected my #1 problem with Cognos, and introduced a new bug that's even worse.  Upgrading from 10.2.1 to 11.0.4 was the worst IT mistake I've made.

While IBM has (according to the fix lists) corrected 1176 bugs, the bugs that are most visible to my users 11.0.4 persist.  I maintain a wiki page with information about all of the known issues we have, how to reproduce the problem, what version it first appeared in, what version IBM believes it's fixed in, what version (if any) it is actually fixed in...

See some of my posts on CA:
http://www.cognoise.com/index.php/topic,34515.msg114182.html#msg114182
http://www.cognoise.com/index.php/topic,34620.msg114151.html#msg114151
http://www.cognoise.com/index.php/topic,34363.msg113234.html#msg113234
http://www.cognoise.com/index.php/topic,34539.msg113910.html#msg113910
http://www.cognoise.com/index.php/topic,34511.msg113824.html#msg113824
http://www.cognoise.com/index.php/topic,34168.msg112658.html#msg112658
http://www.cognoise.com/index.php/topic,34250.msg112980.html#msg112980

Offline Reinhard

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Re: Cognos Analytics Upgrade
« Reply #5 on: 15 Apr 2018 11:33:37 am »
Well, 11.0.4 was certainly a mistake because some core functionality was still not added. However, with Cognos 11.0.5 we informed our customers that they can now update and with 11.0.7 we got to a very stable system.

Nevertheless, the April 30th is no longer the official end of support for Cognos 10 and if you want you can additionally buy a support extension though I advise against that.

Offline MFGF

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Re: Cognos Analytics Upgrade
« Reply #6 on: 16 Apr 2018 03:22:15 am »
Nevertheless, the April 30th is no longer the official end of support for Cognos 10 and if you want you can additionally buy a support extension though I advise against that.

Let me clarify that a little. 30th April 2018 is still the official end of support for Cognos 10.2.x, but IBM have decided to offer something called "Continuing support" past that date. It's not quite the same, though. Although they will help you with "how to" questions and config issues, nothing in the product will be changed after this date, so if you log a defect, their response will be to upgrade to Cognos Analytics rather than issuing a fix pack for Cognos 10. There will be no further updates for conformance either, so as newer versions of browsers and operating systems appear, these will not be supported by Cognos 10. Essentially I see this as IBM offering a breathing space to give clients time to upgrade to Cognos Analytics. It is included at no extra charge for anyone currently on regular support.

The Support Extension option is a paid-for service where IBM offer full support for an extra period of time, but it isn't included as part of the standard support package.

Cheers!

MF.
Meep!

 


       
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