Author Topic: Reports to mail to be consumed on Iphone with IOS 10.x  (Read 1391 times)

Offline am@rav.no

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Reports to mail to be consumed on Iphone with IOS 10.x
« on: 23 Nov 2016 04:43:19 am »
When we send a report to be consumed on a Iphone with IOS 10.1.1. the report is only visible in a 1cm high border on top. You can scroll within this 1cm border. So it is useless for consumption.
Does anyone have experienced this? And maby have a solution ..

regards.

Offline MFGF

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Re: Reports to mail to be consumed on Iphone with IOS 10.x
« Reply #1 on: 23 Nov 2016 06:35:00 am »
When we send a report to be consumed on a Iphone with IOS 10.1.1. the report is only visible in a 1cm high border on top. You can scroll within this 1cm border. So it is useless for consumption.
Does anyone have experienced this? And maby have a solution ..

regards.

Are you sending a report output embedded in the email body, or are you sending a URL that links back to Cognos Analytics to consume the report?

MF.
Meep!

Offline am@rav.no

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Re: Reports to mail to be consumed on Iphone with IOS 10.x
« Reply #2 on: 23 Nov 2016 07:23:52 am »
This is a report embedded in the email body.

Atle

Offline MFGF

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Re: Reports to mail to be consumed on Iphone with IOS 10.x
« Reply #3 on: 23 Nov 2016 07:58:20 am »
This is a report embedded in the email body.

Atle

Sounds to me like it's an issue with the mail client on iOS? Is it the native Apple client, or some other app? What do you see if you open the email on a different platform? Does the email render the report correctly on iOS if you go to Safari, connect to your mail via a web client and view the email through that?

MF.
Meep!

Offline ipremar

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Re: Reports to mail to be consumed on Iphone with IOS 10.x
« Reply #4 on: 20 Apr 2017 09:26:44 am »
This is a report embedded in the email body.

Atle
Hello am@rav.no,
I am facing the same issue, did you get a solution?
In android mail client I can see the report properly, but not in Iphone.

 


       
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