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Author Topic: Excel export opens in browser instead of Excel  (Read 16634 times)

ampt

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Excel export opens in browser instead of Excel
« on: 06 Jun 2014 10:07:33 am »
I have some users who export from Powerplay Studio to Excel only to find that the export opens in a browser window instead of Excel. I can't replicate the issue because my export opens in Excel.

User workstation is Windows 7; Cognos version is 8.4.1; browser is Internet Explorer. Has anyone run into this?

Offline MFGF

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Re: Excel export opens in browser instead of Excel
« Reply #1 on: 06 Jun 2014 12:09:24 pm »
Sounds like the mime type on the user's machine is set to open the rendered file in a browser? I don't think this is anything to do with Cognos at all - just the way the user's browser handles files of specific tyoes.

MF.
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