If you are unable to create a new account, please email bspsoftware@techdata.com

Author Topic: Clients disconnect from CXMD, Cognos Express  (Read 5336 times)


  • Guest
Clients disconnect from CXMD, Cognos Express
« on: 31 Aug 2015 10:36:41 am »
Hi, ;D ;)
We have a problem that randomly clients (while working in Excel 2010) are disconnected from TM1 server with the following error message:
"Error -2 occurred pinging your cognos passport. You will now be disconnected from cxmd>:( :o

We have modified the setting for ClientPingCAMPassport in the tm1s.cfg file from 900 to 110, restarted the services but this seems to have no effect on the problem. :-\ :'(

Installed version: Cognos Express

Any help or assistance with the problem will be appreciated. ;D ;)

 ;D ;D ;D ;D regards,