Author Topic: Looking for resolution for CCL-SRV-0506 Error  (Read 1225 times)

Offline Kavya

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Looking for resolution for CCL-SRV-0506 Error
« on: 19 May 2020 07:29:33 pm »
Hello,

Any idea what would cause these error messages and how can these be resolved?
CCL-SRV-0506 The BIBusTKServer process has no handler configured for path 'http://servername.domain.com:port/authentication/login/'.   <Messages><Message Name="CCLMessage" File="cclbitmsgs" Severity="Error" Nesting="0" ><MessageText>CCL-SRV-0506 The BIBusTKServer process has no handler configured for path 'http://servername.domain.com:port/authentication/login/'.</MessageText></Message></Messages

CCL-SRV-0506 The BIBusTKServer process has no handler configured for path '/nsn/..%5Cutil/glist.bas'.   <Messages><Message Name="CCLMessage" File="cclbitmsgs" Severity="Error" Nesting="0" ><MessageText>CCL-SRV-0506 The BIBusTKServer process has no handler configured for path '/nsn/..%5Cutil/glist.bas'.</MessageText></Message></Messages>

CCL-SRV-0506 The BIBusTKServer process has no handler configured for path '/nsn/..%5Cutil/dir.bas'.   <Messages><Message Name="CCLMessage" File="cclbitmsgs" Severity="Error" Nesting="0" ><MessageText>CCL-SRV-0506 The BIBusTKServer process has no handler configured for path '/nsn/..%5Cutil/dir.bas'.</MessageText></Message></Messages>

CCL-SRV-0506 The BIBusTKServer process has no handler configured for path '/nsn/..%5Cwebdemo/fdir.bas'.   <Messages><Message Name="CCLMessage" File="cclbitmsgs" Severity="Error" Nesting="0" ><MessageText>CCL-SRV-0506 The BIBusTKServer process has no handler configured for path '/nsn/..%5Cwebdemo/fdir.bas'.</MessageText></Message></Messages>

CCL-SRV-0506 The BIBusTKServer process has no handler configured for path '/nsn/..%5Cweb/env.bas'.   <Messages><Message Name="CCLMessage" File="cclbitmsgs" Severity="Error" Nesting="0" ><MessageText>CCL-SRV-0506 The BIBusTKServer process has no handler configured for path '/nsn/..%5Cweb/env.bas'.</MessageText></Message></Messages>

CCL-SRV-0506 The BIBusTKServer process has no handler configured for path '/'.   <Messages><Message Name="CCLMessage" File="cclbitmsgs" Severity="Error" Nesting="0" ><MessageText>CCL-SRV-0506 The BIBusTKServer process has no handler configured for path '/'.</MessageText></Message></Messages>

CCL-SRV-0506 The BIBusTKServer process has no handler configured for path '/rdweb/login/login.html'.   <Messages><Message Name="CCLMessage" File="cclbitmsgs" Severity="Error" Nesting="0" ><MessageText>CCL-SRV-0506 The BIBusTKServer process has no handler configured for path '/rdweb/login/login.html'.</MessageText></Message></Messages>

CCL-SRV-0506 The BIBusTKServer process has no handler configured for path '/'.   <Messages><Message Name="CCLMessage" File="cclbitmsgs" Severity="Error" Nesting="0" ><MessageText>CCL-SRV-0506 The BIBusTKServer process has no handler configured for path '/'.</MessageText></Message></Messages>

CCL-SRV-0506 The BIBusTKServer process has no handler configured for path '/nps/servlet/portal'.   <Messages><Message Name="CCLMessage" File="cclbitmsgs" Severity="Error" Nesting="0" ><MessageText>CCL-SRV-0506 The BIBusTKServer process has no handler configured for path '/nps/servlet/portal'.</MessageText></Message></Messages>

CM-SYS-5003 - Content Manager is unable to access the content store.

Cognos version is 10.2.1
Its multi tier structure with 3 app servers and 2 webservers on Linux
Content DB and Audit DB are on Oracle 12c. Both are configured using LDAP connection.
Reports are based on Oracle 12c DB. Using JDBC connections. OCI connection does not work.

Manual reports and scheduled reports do run without failure. But all of a sudden when we run a report, it takes long time to pull up the prompt screen and starts throwing Gateway timeout errors. Stopping and starting Cognos services will fix the problem and reports do run without any gateway errors after that. This is happening for every one -2 weeks.

Any ideas?

Offline Kavya

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Re: Looking for resolution for CCL-SRV-0506 Error
« Reply #1 on: 27 May 2020 11:41:35 am »
Any Suggestions please?

Offline Kavya

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Re: Looking for resolution for CCL-SRV-0506 Error
« Reply #2 on: 17 Jun 2020 01:47:31 pm »
Does any one encounter these errors? Any ideas on how to resolve these?

Offline Kavya

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Re: Looking for resolution for CCL-SRV-0506 Error
« Reply #3 on: 28 Jul 2020 12:49:09 pm »
Any idea why would reports stuck in Pending Status and what can be done to avoid this from happening again? When they are multiple reports stuck in pending status, that is when I see the Gateway time out error when I am running a report. And also, I see these same CCL-SRV-0506 Error in log file.

Offline Kavya

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Re: Looking for resolution for CCL-SRV-0506 Error
« Reply #4 on: 16 Nov 2020 10:18:40 am »
Bumping up this one to see if anyone can provide some help regarding this.