Author Topic: Design view stopped working in Chrome explorer  (Read 592 times)

Offline Laynlowz

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Design view stopped working in Chrome explorer
« on: 12 Sep 2020 08:41:33 am »
Hello

I have been using cognos 10 in a chrome explorer for over a year and suddenly the other day when I went into design view i only get the top menu bar and a blank page. I know it is recommended to use I.E over Chrome but again for a year i had no issue so i don't know what made it suddenly stop. I tried to delete cache, adjust security settings and still nothing.

Anyone ever experience this?
Er

Offline hardstep

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Re: Design view stopped working in Chrome explorer
« Reply #1 on: 12 Sep 2020 10:49:13 am »
There was an issue reported last week around latest version of CA and upgraded versions of chrome something to do with cross site scripting and vulnerabilities. I suspect that this might impact older versions of Cognos too. Which version of chrome are you running ?

Offline MFGF

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Re: Design view stopped working in Chrome explorer
« Reply #2 on: 14 Sep 2020 07:14:44 am »
There was an issue reported last week around latest version of CA and upgraded versions of chrome something to do with cross site scripting and vulnerabilities. I suspect that this might impact older versions of Cognos too. Which version of chrome are you running ?

I think the 10.2.2 version of Report Studio is also affected, Nick. Issues appear to be with 11.1.7 Authoring and 10.2.2 Report Studio with the latest Chrome build. Might be worth using Firefox or IE for the moment.

Cheers!

MF.
Meep!

Offline dougp

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Re: Design view stopped working in Chrome explorer
« Reply #3 on: 15 Sep 2020 05:50:36 pm »
I'm planning to ask a group of users to start evaluating 11.1.7 tomorrow.  Chrome is our main browser.  Can you please post a step-by-step process that demonstrates the problem?

Offline srmoure

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Re: Design view stopped working in Chrome explorer
« Reply #4 on: 15 Sep 2020 08:28:47 pm »
What about Edge chromium? are there also issues with this one ?  I may need to suspend the update to 11.1.7 if there are issues for consumers.  Report writers may use IE, but the less techinal users have Edge as default browser.

Offline dougp

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Re: Design view stopped working in Chrome explorer
« Reply #5 on: 17 Sep 2020 02:57:43 pm »
Lots of information about this at https://community.ibm.com/community/user/businessanalytics/communities/community-home/digestviewer/viewthread?MessageKey=e9e489c9-a080-4aea-b2d3-11da3caf467b&CommunityKey=6b10df83-0b3c-4f92-8b1f-1fd80d0e7e58

Bottom line:  Cognos Analytics 11.1.7 Interim Fix 2  is available on Fix Central.  I have verified that it installs cleanly over 11.1.7 and corrects the problem.  (Of course, I don't know what new problems it introduces yet.)

Next step:  Does 11.1.7IF2 install cleanly over an SSL-enabled 11.0.13FP1?  I'll let you know.

Offline Laynlowz

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Re: Design view stopped working in Chrome explorer
« Reply #6 on: 20 Sep 2020 08:51:50 am »
I will show a step by step tomorrow and find out which version of chrome I am running.

Offline Laynlowz

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Re: Design view stopped working in Chrome explorer
« Reply #7 on: 21 Sep 2020 11:02:12 am »
Hello

here is the version of Chrome that I am using. Version 85.0.4183.102

here is what happens when I run design view in chrome


Offline Laynlowz

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Re: Design view stopped working in Chrome explorer
« Reply #8 on: 21 Sep 2020 11:04:39 am »
Sorry it isn't letting me post this picture. Basically its a white screen where you would usually see the report, but I still have access to the top menu bar

Offline dougp

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Re: Design view stopped working in Chrome explorer
« Reply #9 on: 22 Sep 2020 10:17:08 am »
And that's after installing IF2?

Offline Laynlowz

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Re: Design view stopped working in Chrome explorer
« Reply #10 on: 22 Sep 2020 11:06:31 am »
Hello dougp

no update has been installed since I made this post. I am just a report designer, my I.T department would handle any updates/fixes to be installed.