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Author Topic: job run email issue  (Read 385 times)

Offline Gotham

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job run email issue
« on: 04 May 2022 03:09:06 pm »
Hello, we have (manually) schedule a job to run the report and the report gets emailed to the recipient. However the email comes from the person who ran the job, not from the owner of the report. Does anyone know how to fix this to where whenever recipient get the email it should come from report owner' email and not from email of the person who ran the job.

Thanks,

Offline Gotham

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Re: job run email issue
« Reply #1 on: 16 May 2022 01:30:05 pm »
Can anyone help on this issue..?

Offline MFGF

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Re: job run email issue
« Reply #2 on: 16 May 2022 02:22:06 pm »
Hello, we have (manually) schedule a job to run the report and the report gets emailed to the recipient. However the email comes from the person who ran the job, not from the owner of the report. Does anyone know how to fix this to where whenever recipient get the email it should come from report owner' email and not from email of the person who ran the job.

Thanks,

Hi,

You effectively have two options for setting the email sender in Cognos. It will either be the email address of the person who schedules the report, or else it will be the default sender address defined in IBM Cognos Configuration for your instance.

I'm posting a link to a support article about this - it's for Cognos Analytics (11) rather than Cognos 10, but the same principles apply:

https://www.ibm.com/support/pages/what-default-email-sender-and-how-it-changed-cognos-analytics-11

Cheers!

MF.
Meep!