Cognos trigger.bat setup failing with CM-CAM-4005 Unable to authenticate.

[srini.madhala]

Hi All,

We have setup trigger concept in our cognos vm, when we try to test it fails with below error:

Tried things:
1. Changed password from special characters to plain password(alpha numeric)
2. Tried service account tagged to system admin role
3. Also scheduling and run with options capability explicitly defined for sys admin.
4. Same service account able to login from Cognos UI.
5. Tried individual user access same below error.

So basically when we try to trigger it using trigger.bat we are facing this issue.

Please provide your thoughts.


AxisFault
faultCode: Client
faultSubcode:
faultString: CM-REQ-4342 An error occurred with the client.
faultActor:
faultNode:
faultDetail:
{http://developer.cognos.com/schemas/bibus/3/}exception:
<severity>error</severity>
<errorCode>caf</errorCode>

<ns1:message><messageString>CM-CAM-4005 Unable to authenticate. Check your security directory server connection and confirm the credentials entered at login.</messageString></ns1:message><ns1:message><messageString>CAF-WRN-2082 An error has occurred. Please contact your administrator. The complete error has been logged by CAF with SecureErrorID:2026-03-03-05:07:49.245-#25</messageString></ns1:message>

CM-REQ-4342 An error occurred with the client.
at org.apache.axis.message.SOAPFaultBuilder.createFault(SOAPFaultBuilder.java:222)
at org.apache.axis.message.SOAPFaultBuilder.endElement(SOAPFaultBuilder.java:129)
at org.apache.axis.encoding.DeserializationContext.endElement(DeserializationContext.java:1087)
at java.xml/com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.endElement(AbstractSAXParser.java:610)
at java.xml/com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanEndElement(XMLDocumentFragmentScannerImpl.java:1718)
at java.xml/com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl$FragmentContentDriver.next(XMLDocumentFragmentScannerImpl.java:2883)
at java.xml/com.sun.org.apache.xerces.internal.impl.XMLDocumentScannerImpl.next(XMLDocumentScannerImpl.java:605)
at java.xml/com.sun.org.apache.xerces.internal.impl.XMLNSDocumentScannerImpl.next(XMLNSDocumentScannerImpl.java:112)
at java.xml/com.sun.org.apache.xerces.internal.impl.XMLDocumentFragmentScannerImpl.scanDocument(XMLDocumentFragmentScannerImpl.java:534)
at java.xml/com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:888)
at java.xml/com.sun.org.apache.xerces.internal.parsers.XML11Configuration.parse(XML11Configuration.java:824)
at java.xml/com.sun.org.apache.xerces.internal.parsers.XMLParser.parse(XMLParser.java:141)
at java.xml/com.sun.org.apache.xerces.internal.parsers.AbstractSAXParser.parse(AbstractSAXParser.java:1216)
at java.xml/com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl$JAXPSAXParser.parse(SAXParserImpl.java:635)
at java.xml/com.sun.org.apache.xerces.internal.jaxp.SAXParserImpl.parse(SAXParserImpl.java:324)
at org.apache.axis.encoding.DeserializationContext.parse(DeserializationContext.java:227)
at org.apache.axis.SOAPPart.getAsSOAPEnvelope(SOAPPart.java:698)
at org.apache.axis.Message.getSOAPEnvelope(Message.java:435)
at org.apache.axis.handlers.soap.MustUnderstandChecker.invoke(MustUnderstandChecker.java:62)
at org.apache.axis.client.AxisClient.invoke(AxisClient.java:206)
at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
at org.apache.axis.client.Call.invoke(Call.java:2767)
at org.apache.axis.client.Call.invoke(Call.java:2443)
at org.apache.axis.client.Call.invoke(Call.java:2366)
at org.apache.axis.client.Call.invoke(Call.java:1812)
at com.cognos.developer.schemas.bibus._3.ContentManagerServiceStub.logon(ContentManagerServiceStub.java:8165)
at Trigger.login(Trigger.java:111)
at Trigger.main(Trigger.java:276)

[dougp]

On the command line you use to call trigger.bat, have you tried putting quotes around the password?