ERROR of Cognos Powerplay Client V7 on WINDOWS 7 OS

[nanzmercado]

Our Network Admin was able to install the Cognos Powerplay Client ver 7.3 on a Windows 7 OS.

It actually worked, but the problem is there are instance that we encountered this error..
"Cognos Powerplay has stopped working..." even for a small cubes.

Is there any work around to apply?
Is there an issue on the versions since Cognos 7.3 is a 32-bit application,
running on a 64-bit OS (windows 7) and hardware?

Thank You!

[MFGF]

PowerPlay 7.3 dropped out of support at the beginning of 2008 - two and a half years ago.  Looking at the earliest release afterwards - 7.4 (with no Maintenance Releases), neither Vista nor Windows 7 feature as supported platforms.  Even the latest release of PowerPlay - 7.4 MR4 - is not listed as being supported on Windows 7 (but is on Vista, so will most likely work on 7).

Have you tried running it under the Windows 7 XP Compatibility mode?

MF.

[melody2504]

hi, its been a while.. thanks for the answer. we retained it to windows 7 OS.. our network admin able to do some work around to it.

[sbalu]

Hi,

I have the same issue now. Can you tell me what was the fix applied by your network admin? I have cognos 7.3 Powerplay client.

Thanks,
Siddhi

[Markus]

Hi,

Cognos 7.5 will be the last Series 7-Version. It was designed, to run with Windows 7. But i noticed, that some clients are using older version with Windows 7 - but it's not supported (Version + environment).

Kind regards

Marksu

[a4633602]

Hi,

I have the same issue now. Can you tell me what was the fix applied by your network admin? I have cognos 7.3 Powerplay client.

Thanks,
Siddhi

Hello Siddhi, I got around the error by doing three things

1. Right-click the Setup.exe and click "Properties" and then select "Compatibility" tab. Select Run this application under "Windows XP Compatibility Mode"
2. Do the exact same thing with the Setup.exe file under the ppu folder.
3. Enjoy.

Now it will install without issue.