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Planning & Consolidation => COGNOS Planning => Topic started by: andy_acacia on 27 Aug 2010 06:22:00 AM

Title: Datastore Container Connection problem
Post by: andy_acacia on 27 Aug 2010 06:22:00 AM
Hi all,
my first post to the forums so I'm hoping this proves a useful place to exchange knowledge!

My problem is that I have a bunch of existing Publish Datastore Containers that I can see in the CAC when looking at the View Publish Containers list. I have tried to choose an existing container to connect to in order as to run a view publish.
As I would expect, I have clicked on the chosen container and clicked OK. - Nothing happens. The container does not appear to connect. I can tell this because the Publish Datastore name should now show the container in the suffix but it is'nt.
Thing is, I can connect to some of the existing containers when trying them randomly - BUT not all of them and more specifically the container I want to connect to. Why is this?
I can also configure a new container but in this instance I want to connect to an existing container.

I wondered about deleting the existing container, then recreating it and connecting to it but suspect that will cause more issues than it will fix, like all the ODBC connected D-Links in Analyst!

Any ideas??
Title: Re: Datastore Container Connection problem
Post by: StuartS on 27 Aug 2010 09:15:02 AM
Hi

An issue we had.  It may or may not be relevant to you.

We use Cognos Planning 8.1.  The default connection string/method used by Contributor is SQLOLEDB.  This on the advice of Cognos was changed to SQLNCLI, (native client connectivity) to get round a bug in 8.1.  When the connection was set as this we were unable to reconnect/attach publish containers.  We would get the model name and then no publish container name.  Resetting the Contributor connection string to SQLOLEDB temporarily got round the problem.

Regards

Stuart
Title: Re: Datastore Container Connection problem
Post by: andy_acacia on 27 Aug 2010 11:22:18 AM
Thanks Stuart.
Looks promising given it is an 8.1 environment with SQL database.
I have no direct access to the db and as I am new in my role I have to hunt about for the correct contact but will post an update if this does indeed fix the problem.
Title: Re: Datastore Container Connection problem
Post by: andy_acacia on 31 Aug 2010 05:22:26 AM
I tried "tricking" Cognos by connecting to SQLNCLI but still cannot connect to the container I see available in the list of available View Publsih Containers.
So I tried re-connecting to SQLOLEDB and doing the same. Again no luck!
I tried variants of the above, such as connecting to SQLNCLI and then back to SQLOLEDB and vice versa - no luck.
So I have a container that is clear for all to see but cannot connect to it. What is going on here ???
Title: Re: Datastore Container Connection problem
Post by: StuartS on 31 Aug 2010 10:39:47 AM
Sorry to hear this didnt fix it.

tbh I would log a call with Cognos and ask them to help.  This sounds like a non normal problem and they have access to internal documents and fixes.

Sorry I can help further

Stuart
Title: Re: Datastore Container Connection problem
Post by: andy_acacia on 31 Aug 2010 10:46:57 AM
thanks for trying!