Hi
I am trying to upgrade a Windows server from Cognos 8.3 to 8.4.
I am using Oracle 10g as the content store and have tried to upgrade the existing content store and create a new content store from scratch.
All required privileges are granted all possible tests have been applied in Cognos Configuration
I have tried in vain for some time now to resolve this problem without success, has anyone any suggestions?
error from Cognos Configuration:
16:08:51, 'LogService', 'StartService', 'Success'.
16:09:54, 'ContentManagerService', 'StartService', 'Failure'.
16:09:54, CM-CFG-5063 A Content Manager configuration error was detected while connecting to the content store. CM-CFG-5015 Content Manager cannot access the configuration file "{File}".; Resource=/WEB-INF/cm/cmMetadata.xml
16:09:56, 'ContentManager', 'getActiveContentManager', 'Failure'.
DPR-CMI-4006 Unable to determine the active Content Manager. Will retry periodically.
16:09:57, 'com.cognos.pogo.contentmanager.coordinator.ActiveCMControl', 'pogo', 'Failure'.
DPR-DPR-1035 Dispatcher detected an error.
Failed to send HTTP request or read HTTP response
error from cogserver.log
172.25.6.106:9305 38160 2010-11-09 16:08:51.365 +0 main LOGSV 6003 1 server.Audit.IPF StartService LogService Success <parameters><item name="Port"><![CDATA[9397]]></item><item name="Mode"><![CDATA[UDP]]></item><item name="Secure"><![CDATA[FALSE]]></item></parameters>
172.25.6.106:9305 38160 2010-11-09 16:09:54.928 +0 Initialization_SESS Initialization_REQ Thread-17 CM 6013 1 Audit.cms.CM StartService ContentManagerService Failure CM-SYS-5007 Content Manager build 8.4.6013.0 failed to start! Review the Content Manager log files and then contact your system administrator or customer support.
172.25.6.106:9305 38160 2010-11-09 16:09:54.850 +0 Initialization_SESS Initialization_REQ Thread-17 CM 6013 1 Audit.cms.CM UpgradeDetails ContentManagerService Info CM-UPG-2012 The Content Manager database schema upgrade started.
172.25.6.106:9305 38160 2010-11-09 16:09:54.928 +0 Initialization_SESS Initialization_REQ Thread-17 CM 6013 1 Audit.cms.CM StartService Warning CM-CFG-5063 A Content Manager configuration error was detected while connecting to the content store. CM-CFG-5015 Content Manager cannot access the configuration file "{File}".; Resource=/WEB-INF/cm/cmMetadata.xml
172.25.6.106:9305 38160 2010-11-09 16:09:56.147 +0 pogoStartup na na 0 Thread-17 DISP 6009 1 Audit.Other.dispatcher.DISP.com.cognos.pogo.contentmanager.coordinator.CMBootstrap getActiveContentManager ContentManager Failure <messages><message><messageString>DPR-CMI-4006 Unable to determine the active Content Manager. Will retry periodically.</messageString></message></messages>
172.25.6.106:9305 38160 2010-11-09 16:09:57.115 +0 pogoStartup na na 0 Thread-17 DISP 6009 1 Audit.Other.dispatcher.DISP.pogo pogo com.cognos.pogo.contentmanager.coordinator.ActiveCMControl Failure <messages><message><messageString>DPR-DPR-1035 Dispatcher detected an error.</messageString></message><message><messageString>Failed to send HTTP request or read HTTP response</messageString></message></messages> DPR-CMI-4007 A request to perform an active content manager election failed.Failed to send HTTP request or read HTTP response com.cognos.pogo.bibus.CommandExecutionException: Failed to send HTTP request or read HTTP response at com.cognos.pogo.bibus.BIBusCommand.execute(BIBusCommand.java:307) at com.cognos.pogo.contentmanager.StandbyContentManagerElectionCommand.executeIfLocal(StandbyContentManagerElectionCommand.java:67) at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.sendElectCommand(ActiveCMControl.java:246) at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startTimer(ActiveCMControl.java:193) at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startupFindCM(ActiveCMControl.java:156) at com.cognos.pogo.contentmanager.coordinator.RuntimeInfoPublishHandler.start(RuntimeInfoPublishHandler.java:135) at com.cognos.pogo.services.DefaultHandlerService.start(DefaultHandlerService.java:111) at com.cognos.pogo.services.DispatcherServices.startInititalServices(DispatcherServices.java:426) at com.cognos.pogo.transport.PogoServlet$PogoStartup.run(PogoServlet.java:688) at java.lang.Thread.run(Thread.java:810) Caused by: java.io.IOException: Failed to send HTTP request or read HTTP response at com.cognos.pogo.http.ServerConnection.executeMethod(ServerConnection.java:782) at com.cognos.pogo.http.ServerConnection.sendRequest(ServerConnection.java:224) at com.cognos.pogo.bibus.BIBusCommand.execute(BIBusCommand.java:245) ... 9 more
I should add that the OS is windows 2003 and that I stopped the 8.3 services before trying to start the 8.4 services
Robert
Quote from: Cogrob on 09 Nov 2010 10:24:18 AM
CM-UPG-2012 The Content Manager database schema upgrade started.
Why does it say that? You said you created a new schema for 8.4 Content Store, correct ?
Did you create a brand new schema and test the connection for Content Store ot using the 8.3 Content Store in 8.4 ?
By the way, you only need to shut down the service for 8.3 if you have not changed the port nos for 8.4.
I tried using the 8.3 schema and also tried a new schema, both gave similar problems.
I have uninstalled all 8.3 cognos and 8.4 on the server and reinstalled 8.4.
I created the 8.4 schema from scratch and it now works, I'm currently importing a .zip of the 8.3 content store exported from the 8.3 service.
I'm convinced the 8.4 was corrupt some how, (a recently departed colleague installed it some time ago), possibly uninstalling 8.3 was an overkill but it is still installed on another server if I need it.
Robert