Print Page - Error on logon

Title: Error on logon
Post by: charlie on 15 Nov 2010 09:52:17 AM

Hi

I get the following error when i go the cognos administration link.

SOAPFaultException
DPR-ERR-2101 Your request was invalid. Please contact your administrator.

Note: Text file attached for when i see details.

Any ideas what might be the problem?

Charlie

Title: Re: Error on logon
Post by: MFGF on 15 Nov 2010 10:53:12 AM

What OS do you have Cognos 8 installed on? Also, which web server are you using?

MF.

Title: Re: Error on logon
Post by: charlie on 16 Nov 2010 12:49:11 AM

My OS is Windows 2008 server. IIS 7 is used in web server.

Title: Re: Error on logon
Post by: MFGF on 17 Nov 2010 02:03:26 AM

Thanks,

I have seen this issue with IIS 7 before (although on a Windows 7 machine). Try the following:

Manually edit C:\Windows\System32\inetsrv\config\applicationhost.config. Check for the following entry: (CGI_Cognos is what ever you called your module mapping to get Cognos CGI running in IIS)
<add name='CGI-cognos' path='*.cgi' verb='*' modules='CgiModule' resourceType='Unspecified' />

and add allowPathInfo='true' to it like this:
<add name='CGI-cognos' path='*.cgi' verb='*' modules='CgiModule' resourceType='Unspecified' allowPathInfo='true' />

Regards,

MF.

Title: Re: Error on logon
Post by: charlie on 17 Nov 2010 08:19:36 AM

Thanks for the help MF. It works.

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IBM Cognos 8 Platform => COGNOS 8 => COGNOS 8 Administration => Topic started by: charlie on 15 Nov 2010 09:52:17 AM