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IBM Cognos 8 Platform => COGNOS 8 => COGNOS 8 Administration => Topic started by: cognosun on 30 Sep 2011 08:09:34 AM

Title: Scheduled Report link issues
Post by: cognosun on 30 Sep 2011 08:09:34 AM
When I schedule a report to send as the report link, to my mailbox for every 1 hour...I'm getting one link for one hour as expected..but each time i'm seeing that sender name is different.

We recently migrated from 84 to 841 and we use generic id for scheduling.
Title: Re: Scheduled Report link issues
Post by: AussiePete2011 on 09 Oct 2011 09:31:21 PM
Hi there

That's an interesting problem that I think needs specific logging turned on.  I'd suggest you need to look at the <c841>\configuration folder on the Content Manager install and make a copy of the ipfSDSclientconfig.xml.sample then, assuming you have no other ipfclientconfig.xml file active, rename ipfSDSclientconfig.xml.sample to ipfclientconfig.xml.

See
http://www-01.ibm.com/support/docview.wss?uid=swg21340148

This could also be a bug similar in nature to
http://www-01.ibm.com/support/docview.wss?uid=swg1PM11078

Leave it for about 2 minutes then you should see a new log created.  This is where you can see the SMTP output being generated.  It would be interesting to see who the sender is at this point as I'm surprised that its sending using different accounts.  This normally happens if you have a special type of mail proxy or "send on behalf of" set up.

See
http://www-01.ibm.com/support/docview.wss?uid=swg21375131

See what you come up with.
Cheers
Peter