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IBM Cognos 8 Platform => COGNOS 8 => COGNOS 8 Administration => Topic started by: gshilpa24 on 13 Aug 2012 07:46:01 AM

Title: Cognos Portlets
Post by: gshilpa24 on 13 Aug 2012 07:46:01 AM
Hi,
we have one server that is prod one and now this server is getting expired and they want to move everything to another one and make the other server basically DR server as the prod one.
we have 2 portlets and there are few reports in it in the prod server. Now when cognos is installed on the other server, i don't see portlets there. I see only public folders and my folders. Is there a way to get this into the new server? just like what is there in the prod one.

Please help.

Thanks,
Title: Re: Cognos Portlets
Post by: tjohnson3050 on 13 Aug 2012 08:19:18 AM
Are you missing all of your content, or just missing portal tabs?
Title: Re: Cognos Portlets
Post by: gshilpa24 on 14 Aug 2012 09:41:26 AM
I am missing just the portal tabs. I am able to get Public Folders and My Folders.
Title: Re: Cognos Portlets
Post by: tjohnson3050 on 14 Aug 2012 10:23:57 AM
Do you just have the Public Folder and My Folder tabs?  Is there any report content on those tabs?
Title: Re: Cognos Portlets
Post by: gshilpa24 on 14 Aug 2012 01:58:18 PM
yes,
I have the My folders and Public Folder tabs. I have report content as well.

Is there a way to get those portlets from the prod server?
Title: Re: Cognos Portlets
Post by: tjohnson3050 on 14 Aug 2012 02:26:50 PM
It sounds like you have the content, but the portal tabs are not associated with the users. 

You can use the content administration feature to export the entire content from the old environment.  When you do, there is an option to include the user information.  The portal tabs for a user is part of that user information.
Title: Re: Cognos Portlets
Post by: gshilpa24 on 17 Aug 2012 01:19:20 AM
Ok, I got it. i beleive the procedure should be available in the cognos documents to import.
Thank You for the response and help.