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IBM Cognos 10 Platform => Cognos 10 BI => Report Studio => Topic started by: evahafsah on 09 Oct 2012 12:19:09 AM

Title: Error export to Excel
Post by: evahafsah on 09 Oct 2012 12:19:09 AM
Dear Guru,

I have problem to export report to Ms.Excel 2007  :(
It shows error :
The report server encountered an internal error. Check additional information associated with this error message. If cause of problem cannot be ascertained, increase the logging level in the IBM Cognos administration tool and reproduce the conditions that caused the error. If the problem persists, see the problem determination information on the IBM Cognos Support Portal page at http://www-947.ibm.com/support/entry/portal/Overview/Software/Information_Management/Cognos_Business_Intelligence.

But if I export report to Ms. Excel 2002, it's works

My Environment :
OS : Solaris
Cognos 10.1.1

Big Thanks!
eva
Title: Error export to Excel
Post by: sharon on 04 Nov 2013 12:35:59 AM
Hi,

I have the same error in export to Excel. when i have ran in html, its working fine. In Excel only it shows error like this
RSV-SRV-0040

      The report server encountered an internal error. Check additional information associated with this error message. If cause of problem cannot be ascertained, increase the logging level in the IBM Cognos administration tool and reproduce the conditions that caused the error. If the problem persists, see the problem determination information on the IBM Cognos Support Portal page at http://www-947.ibm.com/support/entry/portal/Overview/Software/Information_Management/Cognos_Business_Intelligence.


Please anybody help me .
Title: Re: Error export to Excel
Post by: hittony on 04 Nov 2013 05:15:28 AM
Hi, more error detail will be helpful