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IBM Cognos 10 Platform => Cognos 10 BI => Cognos Administration => Topic started by: bi4business on 16 Jun 2014 08:03:26 AM

Title: Schedule Sent by ....
Post by: bi4business on 16 Jun 2014 08:03:26 AM
Hi all,

We have some departments with there one department mail box.
When they schedule reports default the name from the person why created the schedule is put in the FROM: user@company.com

But we want to put the department@company.com in the FROM, but I can't find where to put it.
Found a post: http://www-01.ibm.com/support/docview.wss?uid=swg21341516
But then the default Email from Cognos Configuration is used for the whole environment.

Is there a way how to handle this?

BI4BUSINESS
Title: Re: Schedule Sent by ....
Post by: MDXpressor on 16 Jun 2014 08:11:53 AM
The only way I could think to handle this without needing an SDK change, would be to update the email address assigned to the member in your groups/users repository.  Is this an option?  Do you have access to your LDAP?
Title: Re: Schedule Sent by ....
Post by: bi4business on 16 Jun 2014 01:24:43 PM
Hi MDXpressor,

Thanks for your reply.
I have some access to the LDAP container insight our organization.
But what do you mean?
What kind of steps should I do?

BI4BUSINESS
Title: Re: Schedule Sent by ....
Post by: sunosoft on 16 Jun 2014 02:44:21 PM
In that case you might need to create generic userid with you deparment's name. Provide all required access to that userid and schedule report with it.