Print Page - XQE error

Title: XQE error
Post by: Yizi on 05 Aug 2014 05:14:45 AM

Hi all, having some issues with Cognos this week. We get the following error intermittently and I can't figure out what the issue is:

Code Select

XQE-CON-0007
XQE error emcountered: DPR-ERR-2059 The requested service has been stopped. The request cannot be completed

Detail:

Code Select

CAF-WRN-2082 An error has occurred. Please contact your administrator. The complete error has been logged by CAF with SecureErrorID:2014-08-05-11:08:37.162-#28

Title: Re: XQE error
Post by: sunosoft on 05 Aug 2014 05:26:33 AM

If multiple application servers(dispacthers) are there in your environment then try routing option and check if everytime the issue gets replicated on any particular server.

Then you can start comparing the settings for working and non-working dispachter to troubleshoot the issue.

Title: Re: XQE error
Post by: Yizi on 05 Aug 2014 05:30:23 AM

Thanks for the quick reply SK. It seems that when I stop one of the dispatcher the error does not show up anymore, looks like it could be a routing or balancing issue, any guides on routing dispatchers?

Title: Re: XQE error
Post by: sunosoft on 05 Aug 2014 05:37:26 AM

http://www-01.ibm.com/support/docview.wss?uid=swg21427147

this link gives the information about setting routing rule. But it seems like you found the non-working or deffective dispatcher in your environment. Now you can start comparing configuration settings, portal level settings, any advance parameter settings for working and non-working dispacther.

Title: Re: XQE error
Post by: Yizi on 05 Aug 2014 05:39:29 AM

Thanks SK, I'll do some digging and I'll report back.

Title: Re: XQE error
Post by: Yizi on 05 Aug 2014 05:43:57 AM

OK, when the dispatcher run separately no errors but as soon as you run both together I get the errors here and there. I've checked the configuration and they all look good to me, although I do get the pogo load balancer error.

Title: Re: XQE error
Post by: sunosoft on 05 Aug 2014 05:47:10 AM

Seems like you faced the same issue previously also ;)

And you rectified it by yourselves at that time :)

I got the below link :)

http://www.cognoise.com/index.php?topic=25415.0

Title: Re: XQE error
Post by: sdf on 05 Aug 2014 09:21:22 PM

yeah, as you mentioned in your previous post, it's a GW problem.
I had this issue once, i just configured the external URI of the Metric server configuration, i put the gateway of CM first before the gateway of metric server.

Title: Re: XQE error
Post by: Yizi on 12 Aug 2014 05:03:44 AM

Finally managed to sort it out, this time it was a dispatcher misconfiguration. All good now.

Title: Re: XQE error
Post by: sunosoft on 12 Aug 2014 05:29:08 AM

Great.

Title: Re: XQE error
Post by: guileinsighter on 29 Sep 2015 02:37:24 PM

Yizi

What was the miss configuration and how did you fix it?

Thanks,

Insigher

COGNOiSe.com - The IBM Cognos Community

IBM Cognos 10 Platform => Cognos 10 BI => Cognos Administration => Topic started by: Yizi on 05 Aug 2014 05:14:45 AM