I'm currently attempting to create a custom login page which will display an alert that licensing has changed and to open a ticket if the user doesn't have credentials. 
CSS styling aside, I copied the sample1 login page provided with the installation and modified it slightly using the UI Element Names provided by IBM (page 641 of http://public.dhe.ibm.com/software/data/cognos/documentation/docs/en/10.2.1/ug_cra.pdf (http://public.dhe.ibm.com/software/data/cognos/documentation/docs/en/10.2.1/ug_cra.pdf))
Regardless of how I structure the various elements the text never appears. 
Thoughts?
Below is the bulk of this new login page (I've excluded the in-page CSS). I did add some test text outside of the additional HTML elements to determine if Cognos disregards those or not. Formatting is flexible so long as the text displays. 
<body>
<div id="loginBoxWithShadow">
	<div id="loginBox">
		<div id="loginBoxInner">
			<table width="100%">
				<tr>
					<td colspan="2">
						<div id="%CL_HEADER%"></div>
					</td>
				</tr>
				<tr>
					<td>
						<div id="%CL_PROMPT_badCredentialsEntered_caption%" class="loginPromptCaption">Test content not within extra html elements. 
							<div style="font-size:70%;color:#336699;">
								<span style="color:red; font-size:medium">Attention: Report licensing has changed</span>
								<p>If you do not have personal login credentials for accessing reports please open a ticket.  
								</p>
							</div>
						</div>
					</td>
				</tr>
				<tr>
					<td colspan="2">
						<div id="%CL_FOOTER%"></div>
					</td>
				</tr>
			</table>
		</div>
	</div>
</div>
</body>
Thank you in advance!