Hoping someone has encountered this issue before. I receive this error after building an exploded pie chart:
To recreate the issue:
Opened a fresh instance of Report Studio, Chart template.
Built a simple query as a proof of concept for this error. Count of Sales by Employee (super simple)
Built an exploded pie chart around this query.
Receive the error message below.
Note:
If I set it to use legacy authoring I lose the ability to use an exploded pie chart, but can build a non-exploded pie chart
Thank you in advance!
Error:
The report server encountered an internal error. Check additional information associated with this error message. If cause of problem cannot be ascertained, increase the logging level in the IBM Cognos administration tool and reproduce the conditions that caused the error. If the problem persists, see the problem determination information on the IBM Cognos Support Portal page at http://www-947.ibm.com/support/entry/portal/Overview/Software/Information_Management/Cognos_Business_Intelligence.
CGSErrorAssert:0:Fatal: Error: Array index out of range: 0 : null
at sun.font.CompositeStrike(CompositeStrike.java:88)
at sun.font.CompositeStrike(CompositeStrike.java:106)
at sun.font.Font2D(Font2D.java:413)
at java.awt.Font(Font.java:2187)
at java.awt.Font(Font.java:2294)
at java.awt.font.TextMeasurer(TextMeasurer.java:247)
at java.awt.font.TextMeasurer(TextMeasurer.java:179)
at java.awt.font.LineBreakMeasurer(LineBreakMeasurer.java:322)
at java.awt.font.LineBreakMeasurer(LineBreakMeasurer.java:289)
at com.ibm.cgsBus.Graphics.GRText(null:-1)
at com.ibm.cgsBus.Graphics.GRText(null:-1)
at com.ibm.cgsBus.Graphics.GRText(null:-1)
at com.ibm.cgsBus.Graphics.GRLegend(null:-1)
at com.ibm.cgsBus.Graphics.GRLegend(null:-1)
at com.ibm.cgsBus.Graphics.GRLegend(null:-1)
at com.ibm.cgsBus.FrameWork.CGSWidget(null:-1)
at com.ibm.cgsBus.FrameWork.CGSWidget(null:-1)
at com.ibm.cgsBus.FrameWork.CGSWidget(null:-1)
at com.ibm.cgsBus.FrameWork.CGSWidget(null:-1)
at com.ibm.cgsBus.FrameWork.CGSCanvas(null:-1)
at com.ibm.cgsBus.FrameWork.CGSCanvas(null:-1)
at com.ibm.cgsBus.CGSRequestHelper(null:-1)
at com.ibm.cgsBus.CGSServerNonAsyncRequest(null:-1)
at com.ibm.cgsBus.CGSServerNonAsyncRequest(null:-1)
at com.ibm.cgsBus.CGSServerNonAsyncRequest(null:-1)
at com.ibm.cgsBus.CGSServerNonAsyncRequest(null:-1)
at java.util.concurrent.ThreadPoolExecutor(ThreadPoolExecutor.java:1157)
at java.util.concurrent.ThreadPoolExecutor$Worker(ThreadPoolExecutor.java:627)
at java.lang.Thread(Thread.java:801)
RSV-SRV-0042 Trace back:RSReportService.cpp(773): CGSErrorAssert: CCL_CAUGHT: RSReportService::processImpl()RSReportServiceMethod.cpp(259): CGSErrorAssert: CCL_RETHROW: RSReportServiceMethod::process(): asynchRunSpecification_RequestRSASyncExecutionThread.cpp(864): CGSErrorAssert: RSASyncExecutionThread::checkExceptionRSASyncExecutionThread.cpp(319): CGSErrorAssert: CCL_CAUGHT: RSASyncExecutionThread::runImpl(): asynchRunSpecification_RequestRSASyncExecutionThread.cpp(909): CGSErrorAssert: CCL_RETHROW: RSASyncExecutionThread::processCommand(): asynchRunSpecification_RequestExecution/RSRenderExecution.cpp(600): CGSErrorAssert: CCL_RETHROW: RSRenderExecution::executeExecution/RSRenderExecution.cpp(1341): CGSErrorAssert: CCL_RETHROW: RSRenderExecution::processActiveDocumentsFrameWork/CGSCanvas.cpp(627): CGSErrorAssert: CCL_THROW: