Hi All,
I installed cognos 11.2.4 FP6 on azure VM, tried configuring content, audit & notification store and while trying to start cognos services it throws an error:
"CFG-ERR-0106 IBM Cognos Configuration did not receive a response from the IBM Cognos service in the time allotted.
Check that IBM Cognos service is available and properly configured"
Checked with IBM, IBM suggested to disable antivirus and install and also asked to check if the ports are blocked.
I checked 9300 port is connected.
Any suggestions to overcome this issue please.
Regards,
Srini.
Hi All,
I installed cognos 11.2.4 FP6 on azure VM, tried configuring content, audit & notification store and while trying to start cognos services it throws an error:
"CFG-ERR-0106 IBM Cognos Configuration did not receive a response from the IBM Cognos service in the time allotted.
Check that IBM Cognos service is available and properly configured"
Checked with IBM, IBM suggested to disable antivirus and install and also asked to check if the ports are blocked.
I checked 9300 port is connected.
Any suggestions to overcome this issue please.
Regards,
Srini.
You didn't provide enough information.
- What environment? (production or non-production)
- What kind of Azure VM? Azure Native or AVS? Maybe not an issue because I'm assuming that at this point you're using an Analytics Administrator license to stand up a dev box. IBM allows licensing Cognos for Azure Native using the standard PVU licensing. IBM considers AVS being "soft partitioned". With a PVU-based license model, you would need to purchase enough licensing for every CPU in the cluster. Considering this is Microsoft Azure, that may be thousands of CPUs.
- How many virtual CPU cores?
- How much RAM?
- What OS?
- After the message appeared in Cognos Configuration, what happened after you waited another 30 minutes? Did Cognos start successfully?
I see this message every time I start my underpowered dev box. (Azure Native, 2 CPU cores, 16 GB RAM) Then I wait for Cognos to start completely and it runs fine, just slow.
What environment? (production or non-production) - Non Prod
What kind of Azure VM? Azure Native or AVS? Maybe not an issue because I'm assuming that at this point you're using an Analytics Administrator license to stand up a dev box. IBM allows licensing Cognos for Azure Native using the standard PVU licensing. IBM considers AVS being "soft partitioned". With a PVU-based license model, you would need to purchase enough licensing for every CPU in the cluster. Considering this is Microsoft Azure, that may be thousands of CPUs. - Azure Native.
How many virtual CPU cores? -8 vCPUs(Standard_D8ds_v4)
How much RAM? - 32 GB
What OS? - Windows Server 2022 Standard
After the message appeared in Cognos Configuration, what happened after you waited another 30 minutes? Did Cognos start successfully? - Cognos start button is greyed out and restart and stop buttons enabled. But it still show - "CFG-ERR-0106 IBM Cognos Configuration did not receive a response from the IBM Cognos service in the time allotted.
Check that IBM Cognos service is available and properly configured"
However while i try to launch cognos, dispatcher is still initializing error -
https://www.ibm.com/support/pages/dpr-err-2109-dispatcher-cannot-service-request-time-dispatcher-still-initializing
Quote from: srini.madhala on Yesterday at 06:33:35 AMHi All,
I installed cognos 11.2.4 FP6 on azure VM, tried configuring content, audit & notification store and while trying to start cognos services it throws an error:
"CFG-ERR-0106 IBM Cognos Configuration did not receive a response from the IBM Cognos service in the time allotted.
Check that IBM Cognos service is available and properly configured"
Checked with IBM, IBM suggested to disable antivirus and install and also asked to check if the ports are blocked.
I checked 9300 port is connected.
Any suggestions to overcome this issue please.
Regards,
Srini.
Have you looked through the cognosserver.log log file to see what is happening? It's likely there are other errors before this one that might help you pinpoint what is causing the issue.
Cheers!
MF.