Print Page - reports are not opening in the format of excel in the production

Title: reports are not opening in the format of excel in the production
Post by: raghu.cognos on 07 Apr 2008 10:03:57 AM

Hi all,
we are facing the problems with the excel format,We are using windows environment in the development ,In production we are using ibm-aix .in the development environment all the reports are opening in the excel format with in Seconds,but in the production environment the Reports are not opening in the excel format.
please give me your valuable ideas to resolve this issue.

thanks,
Raghu

Title: Re: reports are not opening in the format of excel in the production
Post by: Milan on 14 Apr 2008 01:43:48 AM

Can you please write more? :)
I guess, that it is not this: :)
(My Preferences: Set preferences-> General-> Report format:)

Title: Re: reports are not opening in the format of excel in the production
Post by: CognosPolzovatel on 16 Apr 2008 10:44:40 AM

What version of Cognos do you have on both instances?

Title: Re: reports are not opening in the format of excel in the production
Post by: Redrichmond on 12 Aug 2008 05:30:59 AM

I had the same problem...This is intermittant..Its horrible...

Check you cognos configuration.

1)Make sure the gateway and other settings does not say "localhost:9300"

We changed ours to "servername:9300"

COGNOiSe.com - The IBM Cognos Community

IBM Cognos 8 Platform => COGNOS 8 => COGNOS 8 Administration => Topic started by: raghu.cognos on 07 Apr 2008 10:03:57 AM