Print Page - Issues after cognos conversion to 8.3

Title: Issues after cognos conversion to 8.3
Post by: dstruck on 09 Oct 2008 02:38:16 PM

We upgraded to 8.3 about 4 weeks ago. Last Friday our content store went into a some what zombie state - the content store was still communicating with the other nodes but end users were getting a CAM-AAA-0071 error message when trying to login. I recycled the serices on the boxes and this resolved the issue but we crashed again this past Tuesday. Our log files are full of the below error messages

xmlns:bus="http://developer.cognos.com/schemas/bibus/3/">
               <severity>error</severity>
               <errorCode>cmHeaderFault</errorCode>
               <bus:message>
                  <messageString>CM-REQ-4159 Content Manager returned an error in the response header.</messageString>
               </bus:message>
            </bus:exception>
         </detail>
170.6.137.4:9300   2316   2008-10-03 14:40:45.148   -5               Thread-20   caf   692   2   Audit.dispatcher.caf   Request         Warning      received SOAP fault during capability check: details => <detail>
            <bus:exception xmlns:bus="http://developer.cognos.com/schemas/bibus/3/">
               <severity>error</severity>
               <errorCode>cmHeaderFault</errorCode>
               <bus:message>
                  <messageString>CM-REQ-4159 Content Manager returned an error in the response header.</messageString>

I have a ticket open with cognos but they have no idea what root cause is. We took the 01 box out of rotation - put our 02 box in as the content manager and we just started seeing the same error messages start again on this box as well. Any help would be awesome

Title: Re: Issues after cognos conversion to 8.3
Post by: John_Russell on 09 Oct 2008 04:30:39 PM

Conversion to 8.3 from what prior version?

Title: Re: Issues after cognos conversion to 8.3
Post by: SomeClown on 13 Oct 2008 07:11:00 AM

I put a response in the SDK thread

Title: Re: Issues after cognos conversion to 8.3
Post by: dstruck on 14 Oct 2008 07:34:03 AM

Thanks for your response - we upgraded from 8.2

Title: Re: Issues after cognos conversion to 8.3
Post by: dstruck on 14 Oct 2008 07:41:00 AM

Is the memory leak for IIS? We are using websphere

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IBM Cognos 8 Platform => COGNOS 8 => COGNOS 8 Administration => Topic started by: dstruck on 09 Oct 2008 02:38:16 PM