Hi i have created one report in 8.2. But this report is not able to open in c8.4. after 20 minute i am getting this error.I verfied the server everthing is running properly, also did reboot the dispatcher also. after that also it is not working properly.i understand the issue related to dispatcher .but what else i need to check. it throws following error 20 minutes.
401 - Unauthorized
URL: /cognos84/cgi-bin/cognosisapi.dll
Response Text:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd">
<HTML><HEAD><TITLE>You are not authorized to view this page</TITLE>
<META HTTP-EQUIV="Content-Type" Content="text/html; charset=Windows-1252">
<STYLE type="text/css">
BODY { font: 8pt/12pt verdana }
H1 { font: 13pt/15pt verdana }
H2 { font: 8pt/12pt verdana }
A:link { color: red }
A:visited { color: maroon }
</STYLE>
</HEAD><BODY><TABLE width=500 border=0 cellspacing=10><TR><TD>
<h1>You are not authorized to view this page</h1>
You do not have permission to view this directory or page using the credentials that you supplied.
<p>Please try the following:</p>
<ul>
<li>Contact the Web site administrator if you believe you should be able to view this directory or page.</li>
<li>Click the <a href="javascript:location.reload()">Refresh</a> button to try again with different credentials.</li>
</ul>
<h2>HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials.
Internet Information Services (IIS)</h2>
<p>Technical Information (for support personnel)</p>
<ul>
<li>Go to Microsoft Product Support Services (http://go.microsoft.com/fwlink/?linkid=8180) and perform a title search for the words
HTTP and
401.</li>
<li>Open
IIS Help, which is accessible in IIS Manager (inetmgr),
and search for topics titled
Authentication,
Access Control, and
About Custom Error Messages.</li>
</ul>
</TD></TR></TABLE></BODY></HTML>
It should happen you need to rebuild some report. I had to do this on 2-3 reports. Others had too.
Sorry, but there is no quick fix for this.