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IBM Cognos 8 Platform => COGNOS 8 => COGNOS 8 Administration => Topic started by: KEN_116 on 20 Oct 2009 10:23:46 AM

Title: New Server; moving existing C8 to it -- problems
Post by: KEN_116 on 20 Oct 2009 10:23:46 AM
Hello,
I am trying to move my existing Cognos 8.2 environment to a new server.
I moved the (SQL) database with native backup and restore.
I installed 8.2 on the new server, got into Cognos Configuration and set up the DB info and such.  I am able to start the services and they are running, content store is running.
When I try to go to http://localhost/Cognos8 on the new server I see a quick flash of the C8 start up screen and then go to a 404 page cannot be found.

Any ideas on what I might be missing?
Thank you,
Kirk
Title: Re: New Server; moving existing C8 to it -- problems
Post by: jguevin on 20 Oct 2009 02:11:49 PM
What about IIS, assuming that is what you are using?
Title: Re: New Server; moving existing C8 to it -- problems
Post by: KEN_116 on 20 Oct 2009 02:49:04 PM
Yes, I am using IIS -- it appears to be setup the same as on the server that is being taken down.  I am looking and is there a way to view any log for that where it might tell me an issue?

Kirk
Title: Re: New Server; moving existing C8 to it -- problems
Post by: sir_jeroen on 20 Oct 2009 05:26:57 PM
What OS are you using?
Are the virtual directories created?
What happens if you type: http://localhost ?
What is your gateway url?
What happens if you type in: http://localhost:9300/p2pd/servlet
Title: Re: New Server; moving existing C8 to it -- problems
Post by: KEN_116 on 20 Oct 2009 05:52:34 PM
What OS are you using?
Windows Server 2003 SP 2

Are the virtual directories created?
I believe so (Cognos8 and cgi-bin)

What happens if you type: http://localhost ?
I get Under Construction message with some info to access IIS Help

What is your gateway url?
http://localhost:80/cognos8/cgi-bin/cognos.cgi

What happens if you type in: http://localhost:9300/p2pd/servlet
I get this:
Cognos 8

Content Manager

Build: 8.2.1587.0
Start time: Tuesday, October 20, 2009 12:04:47 PM EDT
Current time: Tuesday, October 20, 2009 6:51:58 PM EDT
State: Running


Thanks for your help.
Kirk
Title: Re: New Server; moving existing C8 to it -- problems
Post by: KEN_116 on 22 Oct 2009 11:50:29 AM
I am running now -- I'd made a mistake with the IIS setup.

Thanks to ReportNet Addict  and  jguevin  for your work.

Have a great day.
Title: Re: New Server; moving existing C8 to it -- problems
Post by: hiranb on 23 Oct 2009 10:54:39 AM
Hi,

        Iam having similar issues. Could you please let me know you had corrected in iis setup? Thanks for your help.
Title: Re: New Server; moving existing C8 to it -- problems
Post by: KEN_116 on 23 Oct 2009 11:46:31 AM
I believe the first time when setting up the virtual directories I had chosen New->Virtual directory from file

I should have chosen New->Virtual directory

I deleted my existing virtual directories (Cognos8 and cgi-bin) and added them again (remember permissions) and then I was fine.

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