Hello,
We recently install FP4 onto our C8.3 environment. It went smoothly expect now users get an error when they try to combine some of the pre-built filters within Query Studio. It seems like only 4 of the filters cause an error but these have all worked in the past for months. I have tried renaming them, re-creating them, etc... but the error still occurs. They work fine when used in Report Studio.
The error is:
CCL-PLG-0001: Failed to load the pluggable shared library.
The specified module could not be found. (C:/Program Files/cognos/c8\./bin\RSAOMPackageAuthoredReportGenerator.cpi) RSV-SRV-0042 Trace back: RSReportService.cpp(781): CCLPluginException: CCL_CAUGHT: RSReportService::process() RSReportServiceMethod.cpp(217): CCLPluginException: CCL_RETHROW: RSReportServiceMethod::process(): reportEditQuery_Request RSASyncExecutionThread.cpp(690): CCLPluginException: RSASyncExecutionThread::checkException RSASyncExecutionThread.cpp(204): CCLPluginException: CCL_CAUGHT: RSASyncExecutionThread::run(): reportEditQuery_Request RSCMHelper.cpp(486): CCLPluginException: CCL_RETHROW: RSCMHelper::getAuthoredReport() PlugIns/CCLPluginLibraryLoader.cpp(85): CCLPluginException: CCL_THROW: CCLPluginLibraryLoader::load
I cannot find any info about "RSAOMPackageAuthoredReportGenerator.cpi" nor can I find it on any backups tapes from before the fix pack was installed.
Help!
Thanks!
I just had a very similar experience. I tracked it back to having comma's in the names of the predefined filters. I suspect other characters could cause this as well.