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IBM Cognos 8 Platform => COGNOS 8 => COGNOS 8 Administration => Topic started by: hiranb on 12 Jan 2010 08:25:53 AM

Title: Cognos 8 service does not start automatically
Post by: hiranb on 12 Jan 2010 08:25:53 AM
Hi,                                                                     
   I have an issue that every time the server is rebooted, the content 
manger service starts automatically but the 'ibm cognos 8 service' does
not start automatically even after it is set as 'automatically'.       
Therefore, I had to start ibm cognos 8 service manually .Can you please       
provide some information regarding why the cognos services are not     
starting automatically after the server reboots?  Thanks,
Title: Re: Cognos 8 service does not start automatically
Post by: MFGF on 12 Jan 2010 08:27:58 AM
Hi,

Are you sure the content manager is up and running before the Cognos 8 service attempts to start?

Have a look in cogserver.log to see what is being logged when the C8 service fails to start.  This should point you in the right direction.

MF.
Title: Re: Cognos 8 service does not start automatically
Post by: hiranb on 12 Jan 2010 08:34:40 AM
Content manager service is up and running. Its cognos service that does not start automatically after server updates. I looked in event viewer of the server and I noticed there are some errors and warnings that the cpu has reached its threshold.
Title: Re: Cognos 8 service does not start automatically
Post by: MFGF on 12 Jan 2010 08:56:34 AM
What about messages in cogserver.log?