We have installed Cognos 8.4.1 in the following environment.
Linux version: RHEL AS 4 (update 6) 64-bit
Cognos version: 8.4.1 (CZA8HML)
JDK version: 1.5.0_12 (AMD- 64 bit)
Issue: while start Cognos service we are getting below error:
[ERROR] CFG-ERR-0106 IBM Cognos configuration did not receive a response from the IBM Cognos 8 service in the time allotted. Check that IBM Cognos 8 is available and properly configured.
We are not able to get the right solution for this. We need some one help urgently. Any help here would be highly appreciated.
-Narendar
Hi,
Have a look in cogserver.log - are there any errors reported?
MF.
Quote from: MFGF on 04 Feb 2010 05:00:35 AM
Hi,
Have a look in cogserver.log - are there any errors reported?
MF.
Thanks for your response.
cogserver.log has the following message.
---------------------------------------
10.40.0.211:9300 18128 2010-02-02 05:25:49.227 -8 main LOGSV 6003 1 server.Audit.IPF StartService LogService Success <parameters><item name="Port"><![CDATA[9362]]></item><item name="Mode"><![CDATA[UDP]]></item><item name="Secure"><![CDATA[FALSE]]></item></parameters>
-Narendar
OK - this looks like your logging service started successfully. You should have similar messages for ReportService, BatchReportService, PresentationService etc etc
Do you see any errors reported anywhere?
MF.
Please find the other log messages below.
the following lines from cbs_start.log
---------------------------------------
Tue Feb 2 13:25:38 2010 INFO t[974072c0] CBSBootstrapService Starting the daemon.
Tue Feb 2 13:25:38 2010 INFO t[974072c0] CBSBootstrapService attempt to load config from "/opt/cognos/c8_64/./bin64/./bootstrap_linuxi38664.xml"
Tue Feb 2 13:25:44 2010 INFO t[974072c0] CBSBootstrapService startDaemon() - spawned daemon, waiting for child processes to be ready.
Tue Feb 2 13:25:49 2010 WARN t[974072c0] CBSSockSendAction did not detect success string in response.
The following lines from localhost_log.2010-02-02.txt
------------------------------------------------------------------------------
2010-02-02 05:25:42 WebappLoader[/p2pd]: Deploying class repositories to work directory /opt/cognos/c8_64/tomcat4.1.27/work/Standalone/localhost/p2pd
...................................................................
...................................................................
2010-02-02 05:25:45 StandardManager[/p2pd]: Seeding random number generator class java.security.SecureRandom
2010-02-02 05:25:45 StandardManager[/p2pd]: Seeding of random number generator has been completed
2010-02-02 05:25:45 StandardWrapper[/p2pd:default]: Loading container servlet default
2010-02-02 05:25:45 StandardWrapper[/p2pd:invoker]: Loading container servlet invoker
2010-02-02 05:25:45 cfgss: Creating a paranoid class loader.
2010-02-02 05:25:45 cfgss: Adding class directory file:/opt/cognos/c8_64/webapps/p2pd/WEB-INF/classes/
2010-02-02 05:25:45 cfgss: Adding class library file:/opt/cognos/c8_64/webapps/p2pd/WEB-INF/lib/CognosCMDerby.jar
..........................................................
.............................................................
2010-02-02 05:25:49 CMServlet: Using class loader in the servlet context:com.cognos.pogo.isolation.ParanoidClassLoader@12b754b2
2010-02-02 05:25:49 dispatcher: Using class loader in the servlet context:com.cognos.pogo.isolation.ParanoidClassLoader@12b754b2
2010-02-02 05:25:49 ping: Using class loader in the servlet context:com.cognos.pogo.isolation.ParanoidClassLoader@12b754b2
2010-02-02 05:25:49 gc: Using class loader in the servlet context:com.cognos.pogo.isolation.ParanoidClassLoader@12b754b2
2010-02-02 05:26:51 StandardWrapperValve[CMServlet]: Servlet.service() for servlet CMServlet threw exception
javax.servlet.ServletException
at com.cognos.cm.server.CMServlet.doPost(CMServlet.java:733)
at com.cognos.cm.server.ContentManager.doPost(ContentManager.java:116)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.cognos.pogo.isolation.ServletWrapper.service(ServletWrapper.java:324)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2416)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:223)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:601)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:392)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:579)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:619)
at java.lang.Thread.run(Thread.java:595)
----- Root Cause -----
java.lang.IllegalStateException
at org.apache.coyote.tomcat4.CoyoteResponseFacade.sendError(CoyoteResponseFacade.java:312)
at com.cognos.cm.server.CMServlet.sendResponse(CMServlet.java:768)
at com.cognos.cm.server.CMServlet.doPost(CMServlet.java:708)
at com.cognos.cm.server.ContentManager.doPost(ContentManager.java:116)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.cognos.pogo.isolation.ServletWrapper.service(ServletWrapper.java:324)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:256)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2416)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:171)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
at org.apache.coyote.tomcat4.CoyoteAdapter.service(CoyoteAdapter.java:223)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:601)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:392)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:579)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:619)
at java.lang.Thread.run(Thread.java:595)
I hope the above logs would help us.
Thanks,
Narendar