Is there a way to configure Cognos 8 running on windows to run the background processes under any other account than SYSTEM?
My problem is that I want the cognos processes to be able to see files on a network drive and I am having trouble getting network security setup to do that. My security people say I need to run cognos under some sort of "Service" account, then they can grant access to that service account.
Has anyone done that?
That's a function you perform in the Windows environment, not Cognos Tools.
On the server, from the Start menu, go to Adminstrative Tools. Select Services. Scroll down to find the IBM Cognos services (there may be multiple services depending on what you installed). Right-click, Properties on the service, Log On tab. Fill out the information for the This Account tab.
If multiple services, be sure to use the same service account account. Optimal if you have the service account be a member of the local Administrators group. The service account needs to be a domain account, not a local server account.