Cognos - Siteminder CAM-AAA-0165 and CAM-AAA-0161 error

[EDPittore]

Hello, when logging in through the dispatcher we're getting the following errors.

CAM-AAA-0165
The SiteMinder agent API function call to 'Sm_AgentApi_DecodeSSOToken()' failed with error code 'SM_AGENTAPI_FAILURE'.

Details \/
CAM-AAA-0161 Unable to decode SSO token.

We're clearing the front end Siteminder webagent and an smsession token is being created, so we know the issue isn't with Siteminder. We're running a 4x agent and have already verified the shared secret. We're running Cognos 10.2.1 with fixpack 3.

Any insight into this issue?