AD Authentication Failures in Cognos 11.2 – Findings from Our Testing

[deetchiga]

Hello,

We normally use Azure SSO for user login in Cognos.
To free up some licenses, we wanted users to be able to log in using ADS authentication instead.

I set "Selectable for authentication" = True for the ADS namespace and tried logging in with ADS, but the login keeps failing.

During testing, I noticed something odd:

When Cognos prompts for the user ID and uses the saved password, the login fails.

If I enter the same user ID but retype the password (not using the saved one), the test works.

So it looks like the stored/saved password for ADS is invalid, even though the password itself is correct.

This behavior is consistent every time I test.

Has anyone else seen this when switching from SSO to ADS, or know why Cognos rejects the saved credentials but accepts the manually entered ones?

Thanks!

[dougp]

I use Active Directory on prem, even though we have Azure Active Directory.

I'm sorry, but I'm not up on my acronyms.  What specifically is "ADS"?  Unfortunately, when I search the web for ADS is get ads (advertisements).  Not something I typically need to search for deliberately.  I get plenty already.