On any Balanced Scorecard, there could be a scenerio that all KPIs are not driven from organization Corporate Applications databases and there is a need to capture some data from manual data entry.
I would like to know , how is the data captured for the KPI's which are not having any operational data source in the organization. We have to capture them eventually to report on them into the Balanced Scorecard and Dashboard.
Which tool is used to capture such information and bring it in the BSC.
Would be greatful, for the company's have come across such situation which is very normal, I guess and how they have handled them.