Scheduled Job Did Not Execute

[technomorph]

Hi,

I have a scheduled job which executes and emails a collection of reports.

The job has been running successfully for a number of weeks, but for some reason the job failed to run on this particular occasion.

This is a distributed 8.4.1 (FP3) set-up over four dispatchers (not implemented by me!). I realise that the Fix Pack is out of date, however I see nothing in the fix list for the later Fix Packs which specifically mention a scheduling bug of this nature.

Steps taken to troubleshoot so far:

• Checked the run history of the job - reveals that no attempt to start was made at all.
• Checked the cogserver.log files on each of the dispatchers - no errors.
• Confirmed services are running on each of the dispatchers - all services running.

Does anyone have any ideas about further troubleshooting to identify the cause?

Cheers

 

[Raghuvir]

hi,

what error are you facing ? have you changed your password recently ?


Regards

[technomorph]

Manually renewed credentials. Having not worked on Cognos 8 for a long time, I forgot that credentials are not automatically renewed.