Author Topic: Support end date - access manager 7.4.734  (Read 2485 times)

Offline NedCPA

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Support end date - access manager 7.4.734
« on: 05 Aug 2014 01:00:52 pm »
We are using access manager 7.4.734 and would like to find the ‘support end date.’  I tried the site ‘IBM Software support lifecycle,’ but no luck.

Offline MFGF

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Re: Support end date - access manager 7.4.734
« Reply #1 on: 05 Aug 2014 03:29:35 pm »
We are using access manager 7.4.734 and would like to find the ‘support end date.’  I tried the site ‘IBM Software support lifecycle,’ but no luck.

Access Manager isn't a product in its own right - it ships with Cognos 7 products of various sorts. Which Cognos 7 product are you using it with?

You can see from the page below that all 7.4 builds have been unsupported for a good while. 7.5 is still current, though.

http://www-01.ibm.com/support/docview.wss?uid=swg27014713

MF.
Meep!

Offline NedCPA

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Re: Support end date - access manager 7.4.734
« Reply #2 on: 07 Aug 2014 11:48:07 am »

We have two products which are using Access Manager tool.
Cognos Planning 10.1.1
Cognos Finance 7.4

So if IBM killed Series 7...one can assume that Access Manager 7 is not supported anymore. Correct?

Offline MFGF

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Support end date - access manager 7.4.734
« Reply #3 on: 07 Aug 2014 03:14:44 pm »

We have two products which are using Access Manager tool.
Cognos Planning 10.1.1
Cognos Finance 7.4

So if IBM killed Series 7...one can assume that Access Manager 7 is not supported anymore. Correct?

Hi,

No - IBM hasn't killed Cognos Series 7. The currently supported builds are all 7.5. All 7.4 builds dropped out of support a couple of years ago though.

If you have Access Manager with your Cognos Finance 7.4 instance, it's no longer supported. You need to be on Cognos Finance 7.5 to have a supported version.

Cheers!

MF.
Meep!

Offline NedCPA

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Re: Support end date - access manager 7.4.734
« Reply #4 on: 08 Aug 2014 12:44:24 pm »
Thanks

 


       
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