Hello Everyone,
I am at a complete loss and can not figure out an issue with some users being able to access reports in my Cognos v11 instance.
Here is the issue I am having, I don't even know how to ask this properly:
Being an administrator I am able to access reports just fine, which makes perfect sense. I can setup new users that can access reports perfectly. But, I have some users that have lost the ability to run reports, they can see them, but when they try to run them they get the following error:
Failure XQE-GEN-018 Query Service internal error has occurred, please see log for details.
They can see all the reports in the package, it's just loading up the package and running the various reports in the package.
Now, I have tried several things, removing the user, restarting the servers, giving the users administrator rights. I have even tried to recreate the issue by setting up new users exactly like them and have had no luck.
Has anyone ever encountered anything like this? Am I missing something?
Thanks,
Grady